It may seem too simple or easy, but checking your Internet connection could solve the problems you're having. To start off, we want to check a couple of simple things outside of Google Play that might be affecting its performance. If your problem repeats, then it's time to get to work. It seems obvious, but this can be a quick solution to many issues. your phone), you'll first want to restart your device. If you suspect the problem is on the user end (i.e. If a lot of users are reporting problems with the app, then chances are Google's servers are having stability issues, and you will need to wait for them to fix it. Check the Play Store status on a service like Downdetector, for example. Enable download manager/downloads (Android 9 and below)įirst of all, you'll want to make sure the problem is on your end and not a wider problem with Google.Check interference due to disabled apps.Install the latest version of Google Play Services.Clear cache, storage/data on Google Play Store.Install the latest version of Google Play Store.Check if the problem is more widespread.What to do to stop the ''Google Play authentication is required' error.Fixes and solutions for the most common Play Store error codes.If you are encountering a specific error message, check our dedicated guides linked below: We'll run through the troubleshooting methods beginning with simple solutions down to the more complicated ones. First, go to the Google Play website in a web browser, visit your account page, and select “ Order History.There are quite a few factors that could possibly affect the Play Store service. With all these rules in mind, the process of requesting a refund is pretty straightforward. You can request a refund at any time if the audiobook doesn’t work.All sales are final on audiobooks unless you live in South Korea, in which case you have seven days from purchase to do so if you haven’t already listened to it.E-book bundles can only be refunded as a bundle, not as individual books.You have 65 days to request a refund if there’s an issue with the e-book.You can request a refund within seven days of purchase.You only have the option to cancel or pause your subscription. You can’t get a refund on a YouTube Music streaming subscription once it starts.You have 65 days to request a refund if the movie or TV show is defective.You can request a refund within seven days as long as you haven’t already started watching it.

The refund period and policies differ depending on the type of content. Refunds on movies, TV shows, music, and books from Google Play are even trickier.

Refunds for Movies, TV Shows, Music, and Books

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