It may take a few minutes for Mail to reindex your email but soon it should find messages properly. Look for any files that start with Envelope Index.Open the Mail folder inside, then open the V2 folder and MailData folders.Hold the Option key, click the Go at the top of the screen and choose Library. See a list of common email servers and settings.Ĭan’t find an email when you look in the inbox or click the search box, even though you know it’s there? You may need to reindex the email.

Try restarting and following the steps again. If you see POP in your Connection Doctor window, do not remove your email account. All your messages will be downloaded again so you won’t lose anything… provided your email does NOT use the old POP protocol. If these steps don’t solve your problem, you may remove the email account from your Mac and add it again – see instructions. When everything is ready, close Connection Doctor. Then click the Mailbox menu and Take All Accounts Online.In Connection Doctor, click Check Again. Fix any other issues until you get a green light.You might also check the port number, SSL then click Account Information and the outgoing server. If you still have trouble, double-click the error message and retype the password. Then click OK and close the Accounts window. Problems with SMTP? This can interfere with sending mail. Click Advanced and make sure the user name contains your complete email address, including the part after the sign.Trouble with the IMAP or POP? You might not be able to receive mail. Check the incoming serveruser name and retype the correct password for that account.You’ll see an explanation of any problems and what to do. Double-click the error message.Wait for the tests to complete. There should be a green light next to each item in the list a red light means the test failed.Open Mail, click the Window menu and choose Connection Doctor.If your problems are with receiving or sending mail, try the following. Mail makes it easy to find and fix email issues.

Icloud smtp server not working